FAQ’s

The teams at Rubislaw Park get so many questions about our home; from questions about our facilities and rooms, to queries regarding our funding options. It’s safe to say that there are a lot of them to find answers to. 

That’s why we’ve compiled as many of them as we can below and tried to answer them accordingly. Have a look through and feel free to skip through to the sections that are the most relevant to your questions. If you need more advice, don’t hesitate to contact us.

Care Questions

To comply with the law, all care homes need to be registered with specific guidelines in order to be able to state that they can offer and guarantee a “high standard of care”. Each care home must also undergo regular inspections by the Care Inspectorate.

There are certain signs you or your loved one might be ready to make that transition into a home or a care facility, such as not bouncing back as quickly after a fall or an illness. It’s also a wise idea to keep an eye out for any changes in eating habits, disorientation and confusion. These are all major signs of needing a little bit more assistance.

Every resident at Rubislaw Park receives a personal assessment of their health and wellbeing long before the moving in process even begins, and with that personal assessment comes a care plan which is tailored specifically to each individual.

If your needs or the needs of a loved one suddenly changes, then your individual personalised care plan will of course be altered to better suit you. The support you receive will be adjusted and you won’t have to worry about a thing. 

Nursing care is provided to residents with higher dependency needs, those who have stricter physical limitations, or those who require end-of-life care. Residential care, however, is great for individuals who are usually capable of taking care of themselves but might benefit from a little extra help from our team now and then.

At Rubislaw Park, we offer a variety of different types of care. The main types of care we offer are Dementia Care, Residential Care, Nursing Care and Respite Care. We also, however, offer Palliative Care/End of Life Care options.

Care during Covid-19 Questions

Supporting our resident’s wellbeing is our number one priority, and ensuring that their health is well and truly looked after is absolutely paramount. Through around-the-clock care provided by our teams, paired with fantastic activities designed to keep our residents mentally, physically and emotionally fit, Rubislaw supports each and every one of it’s residents in ways that are uniquely beneficial to them. 

At Rubislaw Park, we’re fantastic when it comes to keeping our residents and their loved ones connected. With our super fast internet speeds, we are more than happy to arrange online video calls with your friends and family, so you can be free to talk to them face-to-face for as long as you like.

Both vaccines are now being offered to staff and residents as part of the COVID-19 vaccine programme rollout. Because of our close ties with local health services, any new residents or staff members will be administered the vaccine right away.

We understand that visiting loved ones has been a stressful and painful time for families, and our team is ready to help you in any way they can. That being said, indoor visiting has been permitted since Monday, March 8th, in accordance with Scottish Government instructions.

Residents and their families can rest easy knowing that staff are tested for COVID-19 on a regular basis. Every week, each employee must take two lateral flow tests and one PCR test. For that member of staff to work in the home, the result must be negative.

Prior to the agreed-upon admission date, any new admission must pass two negative tests. All new residents must be isolated for 14 days, however we use this time at the home to help our residents become acquainted with the home and the team. 

Facilities Questions

We actively encourage all of our residents to keep as much of their independence as possible, which is why we absolutely love it when residents want to help. Everything that happens within the four walls of Rubislaw affects our residents, so if they want to help by voicing their opinions, organising events or simply giving feedback to our team members, they are more than welcome to.

Entertainment at Rubislaw Park is always very exciting, and it often varies from week to week. Our activity coordinators take great pride in trying to provide a plethora of new things for our residents to see and do each week; we often have visiting performers take to our stage. We also offer pub quizzes, evening games, and interesting days out and about.

There are plenty of activities available for our residents at Rubislaw Park. Our designated arts and craft classes and ample gardening opportunities are perfect for our residents who really want to take their days a lot more slowly. For those social butterflies of Rubislaw Park, however, we have plenty of social events like Quiz Nights, Friday Night Happy Hours and visiting entertainers. 

Yes, we have an on-site hair salon/ treatment room. Visit our salon for ‘just a little off the top’, or if you’d prefer, a huge style switch up. We want all of our residents to look and feel their very best, and after a quick trip to the salon, we’re sure that they sure will.

We believe that every meal time should be special. Whether you’re a social butterfly and would prefer to eat in the dining room with your friends and family, or you’d prefer to indulge from the comfort of your own room, both options are available. We also have fantastic private dining options, perfect for any family celebration or get together.

At Rubislaw Park, we have a wide range of facilities and activities for our residents to take part in. There really is something for everyone at Rubislaw Park, from a private enclosed garden to showcase the very greenest of thumbs, to a cinema for the ‘reel’ film buffs to see their favourite movies. The choice is yours. 

Finance Questions

From the date of death, all fees associated with the Care Agreement shall be terminated. Accommodation charges will be paid for up to ten days from the date of death until the home is emptied of any personal things. 

If you think that you can no longer afford to stay with us here at Rubislaw Park due to financial issues, it is crucial that you let us know as soon as possible. We want to be able to assist you in the best way we can, such as assessing alternative funding sources, transferring you to a smaller suite within the home, or transferring you to a different provider.

Your weekly residence fee covers the price of staying in your room, the use of our dining facilities (both restaurants and cafes), the use of any gardens or communal areas, and housekeeping services. Your fee also covers the price of any optional activities our residents choose to take part in.

You may be eligible for either Local Authority or NHS funding, depending on your specific circumstances (Funded Nursing Care or Continuing Health Care). To explore any potential funding sources, we strongly advise you to seek independent financial advice.

We can take funding from people who pay for their own care (self-financing residents) as well as those who are publicly financed (Local Authority and NHS).

Yes, you would be required to pay for your care. However, you may be eligible to apply for funding to help you afford to stay with us here at Rubislaw Park. 

Rooms & Suites Questions

Usually, loved ones can visit Rubislaw Park as often as they’d like to. However, due to COVID-19 restrictions, regulations may differ when it comes to visitations. We recommend getting in touch with our team at Rubislaw Park to confirm what times would be best for you to visit.

We encourage all of our residents to really make their room their own. From personal items such as photographs and interior decorations, to small pieces of furniture and collectables: at Rubislaw Park, there’s enough space to really make your room feel like your home away from home. It’s the little home comforts that tend to make all of the difference.

We do consider pets to live at Rubislaw Park based on a risk assessment. We would recommend getting in touch with our team at Rubislaw Park and they will be happy to assist you further on this.

At Rubislaw Park, we will do everything we can to make sure that your transitional period goes as smoothly as possible. Members of our team are more than happy to assist you with the physical moving in process, as well as afterwards. We understand just how emotional the relocation process is, and we’re more than happy to offer emotional support to all of our residents and their loved ones. 

In our residential care facilities, you are more than welcome to stay and move in with your significant other. When it comes to moving into other types of care facilities, however, it might be a little more difficult to continue with the current living situation.

Yes, it is entirely possible to book a trial period with us here at Rubislaw Park. Scheduling a trial period to stay with us is the perfect way to find out exactly what you want, and decide if staying with us permanently is something you’d like to do. It is also possible to book a trial period for a loved one, to see if they find their new home sweet home at Rubislaw Park.

Life at Rubislaw Park

Our carers understand the importance of getting to know our residents and their families. That’s why, thanks to our extensive range of amenities and activities, we’re able to create a home where people feel loved, safe, and ready to take on the day.