FAQs

The teams at Rubislaw Park get so many questions about our home; from questions about our facilities and rooms, to queries regarding our funding options. It’s safe to say that there are a lot of them to find answers to. 

That’s why we’ve compiled as many of them as we can below and tried to answer them accordingly. Have a look through and feel free to skip through to the sections that are the most relevant to your questions. If you need more advice, don’t hesitate to contact us.

Care Questions

We provide palliative care for those who are nearing the end of their life. We endeavour to make a person’s last days or weeks as comfortable as possible and extend our support to loved ones during this time.

We offer respite care at Rubislaw Park Care Home. Prior to admission we will evaluate a person’s care needs and assess how long someone should stay at our care home. Respite care is suitable for those who have recently had an illness, injury or operation and cannot return to normal life straight away. It can also be arranged for someone who is caring full-time for their loved one at home and who needs a well-deserved break.

We support residents’ overall well-being through the excellent care we provide that helps to alleviate daily stresses associated with personal care, mobility or medical care needs. We also support mental, physical and emotional well-being through the all-inclusive facilities and activities we provide that enable residents to socialise with others, learn new skills, gain new experiences and continue with their hobbies regularly. We encourage residents to live their lives the way they want to.

Our care plans are tailored to each individual and are assessed regularly to ensure that they continue to fulfill residents’ needs and requirements if a resident’s care needs change. We recognise that people’s health and well-being demands change over time, therefore our care is tailored to adapt to this. We work with each resident and their family members to create a personalised care plan that is ideal for them.

Residential Care provides live-in accommodation, with supervision 24 hours a day to those who need extra help and support with personal care or mobility. Nursing Care equally provides 24-hour care and support but the main differential is the assistance from a registered nurse, who is available day and night to provide medical care. These services are designed to be flexible – if your needs change over time, you can seamlessly move between Residential and Nursing Care to ensure you always receive the right level of support.

At Rubislaw Park Care Home, we require a 28-day notice period for residents receiving any of our long-term care types and are looking to move out. Our compassionate team are on hand around the clock to support you with your moving transition and answer any further questions you have.

 

Facilities Questions

Yes, all of our bedrooms have access to a private en-suite wetroom including a sink, toilet and shower.

Pets may be allowed to live at our home depending on other residents’ allergies or sensitivities, and each request is considered on an individual basis. If you would like to discuss bringing a well-behaved pet, please contact us to talk through the details and any specific arrangements needed.

All of our residents are encouraged to bring their own furniture or personal items to make their rooms their own. Residents can make their room feel like their own by incorporating personal belongings such as photographs and decorations, small pieces of furniture and furnishings. It’s the little additions to a room that can make all the difference.

Residents are warmly encouraged by our wonderful Activities Coordinators to join in a variety of group events and activities each week. Options include pet therapy sessions, engaging arts and crafts classes, relaxing film nights, pampering experiences, gardening, exercise sessions, live entertainment, and a wide assortment of games, quizzes, and more. We also invite a Zumba instructor to lead a lively exercise session every week, ensuring there’s something enjoyable for everyone.

Yes, we have a friendly, professional hairdresser that visits our salon regularly to provide residents with a variety of hair services so that they can look and feel their best.

Our in-house chefs and kitchen team cater to all dietary needs with a varied, seasonal menu for breakfast, lunch, and dinner. Residents can enjoy meals in the dining area, in their rooms, or outside in the garden during summer, and beverages and snacks are available throughout the day. For special moments with loved ones, a private dining room is available. Additionally, residents have the opportunity to meet one-to-one with our chef to discuss nutrition and personal food preferences, ensuring every meal is tailored to their individual tastes and requirements.

We provide a range of facilities for all of our residents. We have an in-house hair salon, as well as a cinema room, communal and private dining rooms, activities programme and private garden for residents to pursue their hobbies and interests.

Finance Questions

Fees are reviewed annually and will increase every April, no matter when you join our home, so everyone is treated equally with plenty of time to plan ahead. Our team will always give at least four weeks’ notice before any change takes effect, and we’re here to answer any questions and to make sure you feel supported at every step.

In Scotland, care home fees are assessed based on an individual’s income and assets. The Scottish Government has a system in place for assessing an individual’s ability to pay for their care home fees, which is based on the principle of “fair and affordable contributions.”

The assessment process takes into account an individual’s income, savings, and capital assets, such as property and investments. The amount of contribution that is expected to be made towards the care home fees is calculated based on these factors.

If an individual’s income and assets are below a certain threshold, they may be eligible for financial assistance from the Scottish Government to help pay for their care home fees. The government may pay some or all of the care home fees, or provide a contribution towards them. Get in touch with the team for more information.

If your care home fees cost more than what your local council is willing to pay, someone else can make up the difference between that figure and the home’s fee, such as a family member.

When you pay your weekly care home fees at Rubislaw Park, this includes your accommodation, all meals, snacks, and drinks, as well as any activities you participate in, in-house facilities you use, and local excursions (some may incur additional charges where applicable). All care and support are also included within your weekly fees, although some additional medical services such as dental care or chiropody may come at an extra cost. We try to accommodate all our resident’s requests but some may incur additional charges. Please contact the team for more information regarding this.

There are different methods for paying care home fees. If the individual has been assessed as having eligible care needs and limited financial resources, the local authority may contribute towards part of their care home fees. The amount of funding will depend on the individual’s means.

If you ever face financial difficulties, please know we are here to support you in any way we can. Our team is happy to explore different finance options with you, and we encourage you to get in touch to talk through the ways we can help.

From the date of death, all fees associated with the Care Agreement shall be terminated. Accommodation charges will be paid for up to three days from the date of death until the home is emptied of any personal things. 

General Questions

Allowing pets into our home is dependent on any allergies others may have who live in our home. Please get in touch if you would like to discuss this in more detail.

Yes, we welcome all prospective residents and their families to tour our care home to ensure it’s right for them. Please click the Book A Tour button in the top right hand side to find a time that suits you.

Yes, we allow prospective residents to schedule a trial stay for a 4-week period so that they can experience what life will be like at Rubislaw Park before making the decision to move in permanently.

Yes. Rubislaw Park Care Home is regularly inspected by the Care Inspectorate to ensure our care home in Aberdeen continues to meet a high standard of care in all areas of the home.

Life at Rubislaw Park

Our carers understand the importance of getting to know our residents and their families. That’s why, thanks to our extensive range of amenities and activities, we’re able to create a home where people feel loved, safe, and ready to take on the day.